ITAM, SAM and HAM functions strive for excellence, but are at risk of completion bias. Whilst tooling and planned processes are cornerstones of success, periodic checking of the map is essential. Environmental conditions may change and agility is needed to keep on the optimal route. This article explains how to navigate rewarding adventures by staying curious.
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SaaS management is like a smart city.
Both are significant, continue to grow and have many facets, challenges, benefits, risks, with varying stakeholder opinions. As urbanisation increases and technology advances, so cities need smart management. The same is true for SaaS with spending close to $300bn and wide-reaching impact on organisational wellbeing.
This article provides perspective on SaaS management for the ITAM and FinOps community.
